7c77 Privacy Policy

1 Introduction

7c77 ("we", "us", "the platform") is committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains how 7c77 collects, uses, stores, and protects your personal data when you register, deposit, play games, or interact with any part of the 7c77 service.

We understand that handing over personal information requires trust. That trust is something 7c77 takes seriously. This policy is written in plain language because we believe you deserve to understand exactly what happens to your data — not just that it's being "processed in accordance with applicable law."

If you have questions about anything in this policy, contact 7c77 support at [email protected] before you register. We're happy to clarify anything.

2 Data We Collect

7c77 collects personal data in two ways: information you provide directly, and information collected automatically when you use the platform.

Information you provide directly:

• Full name and date of birth (required for account registration and age verification)
• Phone number (used for account login and payment processing)
• Payment account details (bKash, Nagad, or Rocket number registered in your name)
• Identity documents submitted during account verification (national ID, passport, or equivalent)
• Communications you send to 7c77 support, including chat logs and email correspondence

Information collected automatically:

• Device type, operating system, and browser version
• IP address and approximate geographic location
• Pages visited on 7c77, time spent, and navigation patterns
• Game session data including bets placed, games played, and session duration
• Login timestamps and frequency of platform use

The table below summarises the main categories of data 7c77 collects and why:

3 How We Use Your Data

7c77 uses your personal data for specific, legitimate purposes only. We do not use your data in ways that are incompatible with the reasons it was collected. The primary purposes for which 7c77 processes your data are:

• Account management: Creating and maintaining your 7c77 account, verifying your identity, and managing your login credentials.
• Payment processing: Handling deposits and withdrawals via bKash, Nagad, and Rocket, and maintaining accurate transaction records.
• Fraud prevention and security: Detecting and preventing fraudulent activity, money laundering, and unauthorised account access.
• Platform improvement: Analysing usage patterns to improve game performance, navigation, and the overall 7c77 experience.
• Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling and providing appropriate support tools.
• Customer support: Responding to your queries, resolving disputes, and maintaining records of support interactions.
• Legal compliance: Meeting our obligations under applicable laws and regulations, including anti-money laundering requirements.
• Communications: Sending you important account notifications, security alerts, and — where you have opted in — promotional offers from 7c77.

7c77 will never use your personal data to make automated decisions that have a significant legal or similarly significant effect on you without giving you the opportunity to request human review.

4 Legal Basis for Processing

7c77 processes your personal data on one or more of the following legal grounds:

• Contract performance: Processing is necessary to provide the 7c77 service you signed up for, including account management and payment processing.
• Legal obligation: Processing is required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
• Legitimate interests: Processing is necessary for 7c77's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights.
• Consent: Where 7c77 relies on your consent — for example, to send you promotional communications — you may withdraw that consent at any time by contacting support.

5 Data Sharing

7c77 does not sell your personal data. We share your data only in the following limited circumstances:

• Payment processors: Your mobile wallet details are shared with bKash, Nagad, or Rocket solely to process your transactions. These providers have their own privacy policies governing how they handle your data.
• Identity verification providers: Where required, your identity documents may be shared with a third-party KYC verification service to confirm your age and identity.
• Technology providers: 7c77 uses trusted third-party services for hosting, analytics, and platform infrastructure. These providers are contractually bound to process your data only on 7c77's instructions.
• Law enforcement and regulators: 7c77 will disclose your data to law enforcement or regulatory authorities when required to do so by law, or when we believe disclosure is necessary to prevent fraud or protect the safety of our players.

6 Data Retention

7c77 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law. Specifically:

• Account data is retained for the duration of your account and for up to 5 years after closure to meet legal and regulatory obligations.
• Transaction records are retained for a minimum of 5 years in accordance with anti-money laundering regulations.
• Support communications are retained for up to 2 years after the last interaction.
• Technical and usage data is typically retained for 12 months and then anonymised or deleted.

When your data is no longer required, 7c77 will securely delete or anonymise it so that it can no longer be linked back to you.

7 Cookies

7c77 uses cookies — small text files stored on your device — to make the platform work correctly and to understand how players use it. We use three categories of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies without stopping use of the platform.
• Analytics cookies: Used to understand how players navigate 7c77, which pages are most visited, and where technical issues occur. This data is aggregated and anonymised. You can opt out of analytics cookies by adjusting your browser settings.
• Preference cookies: Used to remember your settings, such as language preferences. These are optional and can be cleared via your browser at any time.

7c77 does not use advertising cookies or third-party tracking cookies. We do not participate in cross-site tracking or behavioural advertising networks.

8 Security

7c77 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, or disclosure:

• All data transmitted between your device and 7c77 servers is encrypted using TLS (Transport Layer Security).
• Personal data stored on 7c77 servers is encrypted at rest using AES-256 encryption.
• Access to personal data within 7c77 is restricted to staff who need it to perform their job functions, and all access is logged and audited.
• 7c77 conducts regular security assessments and penetration testing to identify and address vulnerabilities.
• Two-factor authentication is available for all 7c77 accounts and is strongly recommended.

9 Your Rights

As a 7c77 player, you have the following rights over your personal data:

• Right of access: You can request a copy of the personal data 7c77 holds about you at any time.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you can ask 7c77 to correct it.
• Right to erasure: You can request that 7c77 delete your personal data, subject to our legal obligations to retain certain records.
• Right to restrict processing: You can ask 7c77 to limit how we use your data in certain circumstances.
• Right to data portability: You can request your personal data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of prior processing.
• Right to object: You can object to processing based on legitimate interests, including direct marketing.

To exercise any of these rights, contact 7c77 support at [email protected]. We will respond within 30 days. In some cases, we may need to verify your identity before processing your request.

10 Children's Privacy

7c77 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe your child has registered on 7c77, please contact us immediately at [email protected]. We will close the account and delete all associated data without delay.

7c77 uses age verification checks during registration to prevent minors from accessing the platform. Any account found to belong to a person under 18 will be closed immediately and any balance forfeited in accordance with our Terms and Conditions.

11 Changes to This Policy

7c77 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify registered players via the contact details on their account and update the "Last Updated" date at the top of this page.

We encourage you to review this policy periodically. Continued use of 7c77 after changes are published constitutes your acceptance of the updated policy. If you do not agree with any changes, you should stop using 7c77 and request account closure.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how 7c77 handles your personal data, please get in touch. Our support team is available 24 hours a day, 7 days a week.

For general platform questions, you can also visit our FAQ page or review our Terms and Conditions.